Pivacy & Cookie Policy (UK)

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Privacy Policy

Last updated: 5 October 2025

1) Who we are

Men’s Medical Clinic (“we”, “us”, “our”) operates this website.
Address: Men’s Medical Clinic, 8 Tinshill Ln, Leeds LS16 7AP.
Privacy contact: [email protected] | 0113 873 0833.
We are the data controller of the personal information collected via this website.

2) What we collect

  • Contact form details: name, email address, phone number, preferred dates/times and your message/reason for contact.
  • Technical data: IP address, browser type/version, device information and pages viewed (captured by our web server for security and performance).
  • Consent/acknowledgement: a required checkbox confirming you’ve read our Privacy & Cookie Policy (recorded with your submission).

Please do not include detailed medical or other special category information in contact form messages.

3) How we use your information (lawful bases)

We use your information to:

  • Respond to enquiries and provide quotes or services (legitimate interests / pre-contract).
  • Secure and maintain our website, including detecting/preventing abuse (legitimate interests).
  • Keep records of communications and manage our relationship with you (legitimate interests / contract).
  • Send marketing communications only if you have explicitly opted in (consent, which you can withdraw at any time).
    We do not sell your personal information.

4) Where your data is stored and who processes it

Your contact form submission is stored in our database and also emailed to our inbox so we can respond.

We use trusted service providers (“processors”) who only act on our instructions, for example:

  • Website hosting/management: our managed WordPress hosting provider.
  • Security: web-application firewall and malware scanning (records IP addresses and activity for security).
  • Email delivery: our email/SMTP provider to send enquiry notifications to us.
  • Backups/administration tools: limited access by our IT/website support for continuity and troubleshooting.

Access to submissions is restricted to authorised staff only and protected with strong passwords.

5) International transfers

Some providers may process data outside the UK/EEA. Where this occurs, we rely on an adequacy decision (if available) or Standard Contractual Clauses (SCCs) and other safeguards to protect your information.

6) Security

We take appropriate technical and organisational measures to protect your data, including:

  • HTTPS/TLS encryption across the site;
  • Firewall, malware scans and login protection;
  • Regular updates to WordPress core, plugins and themes;
  • Principle of least-privilege for user accounts and secure passwords.
    No method of transmission or storage is completely secure, but we work to keep your data safe.

7) Cookies

Cookies and similar technologies are described in our above Cookie Policy, which also explains how to manage your preferences. See our Cookie Policy on this website.

8) How long we keep your data

We keep enquiry records only for as long as necessary to respond to you, manage our relationship and meet our legal/operational requirements. If you ask us to delete your information, we will do so unless we need to keep it for legal reasons.

9) Your rights

Under UK data protection law you have the right to:

  • Access your personal data;
  • Rectify inaccurate or incomplete data;
  • Erase your data (“right to be forgotten”);
  • Restrict or object to processing in certain circumstances;
  • Data portability (to receive your data in a structured, machine-readable format);
  • Withdraw consent where processing is based on consent.

To exercise any rights, contact us at [email protected] or 0113 873 0833.
You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

10) Third-party links

Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before submitting personal information.

11) Children

This website is not intended for children and we do not knowingly collect personal data from children.

12) Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page with the “Last updated” date above.

13) Contact us

Men’s Medical Clinic
Men’s Medical Clinic, 8 Tinshill Ln, Leeds LS16 7AP
[email protected] | 0113 873 0833

Contact Us

Monday
8am – 6pm
Tuesday
8am – 6pm
Wednesday
8am – 6pm
Thursday
8am – 6pm
Friday
8am – 6pm
Saturday
8am – 6pm
Sunday
8am – 3pm

Email Us

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